Shipping Policy - Luciend.com

Last updated: 17 July, 2024

At Luciend, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website.

Shipping Providers

We partner with various reputable courier services to ensure your orders are delivered safely and on time. Our shipping providers include:

BlueDart
FedEx
Ekart
[Other Couriers]

Shipping and Delivery Time

We strive to process and ship all orders as quickly as possible. Typically, orders are processed within 1-2 business days. Once your order has been processed and shipped, delivery usually takes between 5 to 10 business days, depending on your location and the courier service used.

Shipping Charges

Shipping charges are calculated based on the weight and dimensions of the package, as well as the delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this information to monitor the status of your delivery.

Delivery Issues

If there are any issues with your delivery, such as delays, damage, or missing items, please contact us immediately at support@luciend.com. We will work with the courier service to resolve the issue as quickly as possible.

International Shipping

Currently, we only ship within India. We do not offer international shipping at this time. Please contact us if you want International Shipping on your Order at support@luciend.com

Incorrect Address

Please ensure that you provide the correct shipping address at the time of purchase. Luciend is not responsible for orders shipped to an incorrect address provided by the customer. If you realize that you have entered the wrong address, please contact us immediately at support@luciend.com within 12 hours of Ordering.

Changes to Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Shipping Policy on our website.